We understand that schedules can sometimes change unexpectedly. If you miss a class, just let us know by registering your absence using our iClassPro app. You’ll receive a make-up token that allows you to attend another session of the same category at a time that suits you better, ensuring you don’t miss out on your training.

Instead of a direct credit, we offer a make-up token when you miss a class. This token can be used to attend another equivalent class based on availability. Our policy ensures that you have the flexibility to continue your training without losing the value of the class you missed.

Yes, we do! We offer family discounts to make it more affordable for multiple family members to join our programs. When more than one family member enrolls in our classes, each additional family member receives a discount on their tuition. This is part of our commitment to fostering a family-friendly environment where everyone can enjoy learning and growing together.

Our payment schedules are designed to be as convenient as possible. We operate on a fortnightly billing cycle, with payments due two weeks in advance. This helps us ensure that we can maintain appropriate class sizes and high-quality instruction without interruption.

If you join in the middle of a billing cycle, we will prorate your tuition for the first period. This means you’ll only pay for the remaining classes in that cycle. Our goal is to make joining our classes as straightforward and fair as possible, regardless of when you start.

We ask for a notice period of one billing cycle (two weeks) if you decide to discontinue any classes. This allows us to manage our class sizes and staffing appropriately. During this notice period, you are welcome to continue attending classes as usual.”