Reviewed 03/05/2024 Privacy Policy for Glad Movement Glad Movement is committed to providing quality services to our community and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/. What is Personal Information and Why Do We Collect It? Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers, and facsimile numbers. This Personal Information is obtained in various ways including correspondence, by telephone, by email, via our website at www.gladmovement.com, or via our Customer Portal https://app.iclasspro.com/portal/gladmovement, from media and publications, from other publicly available sources, and from third parties. Please note that we do not guarantee the privacy policies of any third parties. We collect your Personal Information primarily to provide our services to you, to inform our clients, and for marketing purposes. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. Sensitive Information Sensitive information is defined in the Privacy Act to include information or an opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information. Sensitive information will be used by us only: Third Parties Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. Disclosure of Personal Information Your Personal Information may be disclosed in a number of circumstances including: Security of Personal Information Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. Access to Your Personal Information You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Glad Movement will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. Maintaining the Quality of Your Personal Information It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. Policy Updates This Policy may change from time to time and is available on our website. Privacy Policy Complaints and Enquiries If you have any queries or complaints about our Privacy Policy, please contact us at: Glad Movement5 Easton Avenue, SeafordEmail: info@gladmovement.comPhone: 0472 680 760
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